CUSTOMER CARE -
Terms and Conditions

Pottery Throwing Class Waiver

Payment and Purpose:

Class payment is non-refundable so please ensure you choose a date you can make on the calender, where you can see our availabilities. Your booking will not be confirmed until payment is received.
I understand that the payment made for this class covers the instructional experience, the use of materials and 1 finished product.

Refunds and Reschedules:

Please note that we are unable to offer refunds or reschedules for this class for any reason, including personal conflicts, scheduling issues, or dissatisfaction with the final product.
If due to unforeseen circumstances we have to cancel a class we will endeavour to inform our customers as early as possible. In this scenario, re-scheduling will of course be offered free of charge or likewise a full refund can be given. Lucy Young Ceramics is not responsible for any expenses (travel or otherwise) that may be lost due to a cancellation.

Firing Process:

I understand that some pieces may not survive the kiln process despite best efforts.
I acknowledge that even with the provided instructions, variations in the firing process may occur, affecting the outcome of the pottery.

Collection of Pottery and Shipping:

I understand that the work I create during the class will be finished within approximately 4-6 weeks.
I have the option to pick up my finished piece at the studio or pay an additional fee for shipping.

Safety in the Pottery Studio

Always follow the instructions of the teacher.
Keep hair tied back.
Do not wear articles of clothing or jewelry that hang off the body.
Do not wear open toed or open heeled footwear (i.e., flip-flops, sandals or clogs) in the pottery studio.
Do not use any equipment without an instructor present.
Please refrain from eating and drinking in the workshop.
When cleaning the pottery wheels please ensure that they are switched off and clay water is disposed of correctly.
Always clean with a damp sponge and do not sweep as clay dust can be bad for your health.
Students will not load, unload or operate the pottery kilns.
Students not to use tools/glaze ingredients in the workshop other than the ones they are given instructions on how to use.
All completed work must be picked up from Lucy Young Ceramics no later than 6 weeks after the student’s final class. Lucy Young Ceramics is not responsible for any work left longer than 6 weeks.

Children under 18:

Children must be attended with a parent or authorized guardian for the whole duration of the class.
It is the parent/guardian’s responsibility to inform Lucy Young Ceramics of a child’s allergies in written form. Lucy Young Ceramics shall not be held liable for any allergic reactions or injuries caused by a parent/guardian’s failure to inform of allergies or other medical conditions.
The teacher will have the right to refuse to teach a student if they display any anti-social behaviour or become a risk to themselves of anyone else in the class.

Release of Liability:

Assumption of Risk:

Indemnification:

I waive my right to sue this organization or person(s) for any injuries I may sustain.

Consent for Emergency Medical Treatment:

Permission for emergency medical treatment in case of injury or illness during the class

Payment Methods

Contact